Privacy Policy

Your Privacy Matters

At MY GO TO HAVEN, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect information you provide when you:

• Place an order (name, email, shipping address, payment details)
• Create an account
• Subscribe to our newsletter
• Contact customer support

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing emails (only if you've opted in)
• Improve our products and services

Data Protection

We use industry-standard security measures to protect your personal information. Your payment details are processed securely through Shopify's encrypted payment system.

Sharing Your Information

We do not sell or rent your personal information to third parties. We only share data with trusted service providers who help us operate our store (e.g., shipping carriers, payment processors).

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request corrections to your data
• Request deletion of your data
• Opt out of marketing communications

Cookies

We use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings in your browser.

Contact Us

For privacy-related questions or to exercise your rights, contact us at support@mygotohaven.com.

Last updated: November 2024